Friday, June 25, 2021

Transcript of Automated Call 25June2021 12:45 PM

 Phone Message June 25, 2021 12:45 PM

This message is from the Kootenai County Water District No. 1 Board of Directors.

Water service outages were not District wide as reported earlier on the District blog this morning.  Instead, Patrons at higher elevations in the District were affected by a very low water level in the main reservoir early this morning. From review of the data, we had an unexplained very high draw down of water between midnight and 5:30 AM, followed by the 40 HP pump shutting down, indicating a phase fault, around 4:00 AM.  We have not discovered, or have any reports of, a large leak anywhere in the District, and as the reservoir is currently now recovering, we are not sure that a leak caused the draw down. We have not discovered the cause for the large water draw down of approximately 100,000 gallons between midnight and early morning, and are continuing to investigate. We are also investigating why the pump is shutting down. 

The water system plant is making and pumping at full capacity right now and we need your help to fully recover the reservoir and continue to investigate to find the causes for this event.

PLEASE STOP ALL OUTSIDE WATERING AND ANY UNNECESSARY WATER USE SUCH AS CAR WASHING AND RECREATIONAL USE, UNTIL FURTHER NOTICE!

PLEASE NOTIFY YOUR NEIGHBORS SO THAT EVERYONE GETS THIS MESSAGE!

Please monitor the blog at www.kcwd1.blogspot.com for updates.

 

Please pass this information on to your neighbors as some have not provided, or updated, a phone number for automated notifications.

 

Thank you.