Special Update 8:30 PM: Just got the word. Main Pump house on Sunnyside Road had Avista Power restored and Generator was disconnected at approximately 7:00 PM.
To All Patrons:
Water service is returning slowly to most of the District. Avista was not able to restore power to the Main Pump House today, and it is still being run by generator power. Control System communication between the Raw Water Intake Pump House and the Main Pump House is still down, and the latest update is that the line may be repaired on Monday.
All Patrons who are served by the Grouse Meadows Booster Pump Station are still without water service, as that Booster Pump station power has not been restored.
AS A REMINDER, DO NOT DRINK ANY WATER COMING FROM THE SYSTEM AT THIS TIME UNLESS YOU HAVE BOILED THE WATER FOR AT LEAST ONE MINUTE.
THE WATER, AS SUPPLIED, CAN BE USED FOR ALL NON-POTABLE USES INCLUDING TOILET FLUSHING, LAUNDRY, SHOWERS (DO NOT DRINK!), AND LIVESTOCK.
THE DISTRICT WILL NOTIFY PATRONS WHEN THE WATER PRODUCED BY THE SYSTEM HAS TESTED AS BEING SAFE FOR HUMAN CONSUMPTION.
We are down to our last half pallet of drinking water staged at the Fire Station, and Costco is currently out of stock. Please do not take any water if you do not need it, so that your fellow Patrons who do need drinking water will have a supply. District personnel are setting out 8-10 cases whenever they pass the Station as they travel from one area of the District to another to work on getting the system back up and running, but we do not have the staff to be on location all day. Please only take one case. We apologize for the inconvenience.
FYI. We have received several more Emergency Contact Numbers today, along with changes to numbers we had on file for several Patrons, so please encourage your neighbors to email a phone number to the Customer Service email: custserv.kcwd1@gmail.com so that they can be contacted by the automatic call service. Please note that CallMultiplier is the service that does the calls, and the phone number will be an out of state number (Oklahoma). There may be Patrons that are not answering because they do not recognize the number. The service will call a phone number a maximum of five times before it stops.
Please check back on this blog for further updates.
